Inside Sales Associate

Inside Sales
Elkridge Maryland
Posted 1 year ago

Classic Customer Service

Industrial Ladder & Supply Co. is currently looking for new members to join our sales team in Elkridge, MD. As a sales associate you will manage the entire sales cycle from initial conversation to closing. This position provides opportunities to work closely with businesses as well as individual customers, equipping them with the product they need to complete their work.


  • Base pay plus commission
  • Complete insurance coverage available that includes medical, dental, vision and life insurance
  • 401(k) with employer match
  • Paid holidays and paid time off
  • National and local sales contests and incentives
  • Weekends Off
  • Fun and energetic work environment
  • Career advancement opportunities


  • Provide continuous, excellent customer service to the company’s customer base
  • Understand Industrial Ladder & Supply Co.’s products and customers
  • Offer product recommendations to generate sales
  • Actively grow accounts in the regional area. This includes a pre-existing customer base
  • Prospect and develop new business relationships via phone and email
  • Handle inbound calls from customers
  • Understand each customer’s needs to provide product solutions
  • Work with wholesale (B2B), end user, and internet customers
  • Maintain accurate sales logs and sales reports (CRM)
  • Follow up with customers to maintain the business relationship

Skills and Competencies

  • Sales-minded and open to making contacts via phone and email
  • Passion for people and developing sales relationships
  • Outstanding customer service skills
  • Goal oriented with a focus on achieving sales success
  • Excellent time management and organizational skills
  • Detail oriented
  • Excellent interpersonal, communication, and problem-solving skills
  • Ability to work in a team and independently
  • Close sales and meet goals

Other Requirements

  • 2+ years sales experience
  • A valid driver’s license
  • High computer literacy – Microsoft Office, Internet Browsing, G Suite, etc.
  • Associate’s degree (preferred)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or a protected veteran.

Job Features

Job CategorySales
Full or Part TimeFull Time

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